Frequently Asked Questions about our Property Management service.
Why should a landlord hire AVANZA Property over another agency?
AVANZA Property offers a dedicated property management service tailored to the needs of property investors. We are property investors ourselves and understand the importance of substance over image.
We’re not your typical real estate agency. It’s in our DNA to care about our client's property, their tenants and their return on investment. Read more about our property investor care services.
You have 24 x 7 access to your property portfolio information, either via our Owners Portal or Owners App.
Our property training, knowledge and experience can ensure legislative compliance, while helping clients achieve investment success, community fairness and environmental sustainability without compromise.
What experience, skills, qualifications and training does AVANZA Property have that makes us the right people for the job?
Trained in property economics and sustainable development, we understand market forces that can impact your investment. Our principal is a highly qualified and academically awarded property professional with proven financial, project management, engineering and corporate business credentials. Over 35 years experience in property investment and management means we can offer you peace of mind while achieving your property investment goals without the stress.
How do we charge for our Property Management Service?
Our PRICING structure comprises just of three simple components:
Property Management fee (ongoing) - based on a modest percentage on the gross rent received.
Letting fee - from 100% to 200% ( depending on the weekly rent) of the first week’s rent received plus GST for an unfurnished property.
Advertising and other direct 3rd party expenses incurred on your behalf are passed on at cost.
Keeping our pricing structure simple, means;
NO bank fees
NO administration fees
NO tenant invoice fees
NO property expense payment fees
NO end of year financial statement fees
NO service of notice fees
NO inspection fees
NO condition report preparation fee
NO lease preparation fee
NO lease renewal fee
When we do incur a expense on your property, for example, listing on domain.com.au or lodging an application with tribunal - we only invoice you what we paid, with NO additional handling fee.
Consistent with our values, industry compliance and professional association obligations, our fees and any commission rates are fully disclosed to clients prior to engaging our services.
What makes AVANZA Property’s pricing structure for Property Management competitive?
AVANZA Property’s pricing structure is:
Simple, transparent and fair,
Among the most competitive property management service in the industry,
Value added, to maximise your property's net operating profit ** and promote equity and sustainability **.
** Our Annual QPIA Investment Property Review and Values programs may be available once your property has completed at least 12 months of uninterrupted operation as a rental property with AVANZA Property. Both the QPIA review and Values Program have limited places available and conditions do apply. Clients referred to AVANZA Property by a 3rd Party agency finder are not eligible for either, the QPIA annual review or membership to the values program. To receive an QPIA review, you must request this service prior to 01 June for the current financial year. A request for either QPIA annual review or Values Program membership is only a request, and acceptance is at the discretion of the agency.
Why doesn’t AVANZA Property have glossy photos of themselves like other real estate agencies?
AVANZA Property is about:
Trust, and
Professionalism.
That means, we:
understand that your property is the product, not us.
rather be known for substance over image.
respect the privacy of our clients and ourselves.
Why is the AVANZA Property’s office by appointment only?
AVANZA Property has been a fully digital operation from conception and operates as a virtual business. This means we:
keep our pricing low and fees to a minimum.
are more responsive and efficient.
are paperless and where practical, deploy technology on sites using renewal energy.
we are available to service and meet with our clients across the entire Capital Region.
promote a family friendly work-life balance to give staff the flexibility of securely working from home.
